Privacy Policy

This Privacy Policy explains how Glean Wise ("we", "us", "our") collects, uses, and protects your personal information when you use our service.

We collect the following types of information:

• Account Information: Email address and company details
• Usage Data: How you interact with our service
• Feedback Data: Customer feedback and survey responses
• Payment Information: Payment details for subscription billing

• To provide and maintain our service
• To process and analyze customer feedback
• To process subscription payments
• To communicate service updates
• To improve our service

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request corrections to your personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can limit how we use your data
• Right to Data Portability: You can request a copy of your data in a portable format
• Right to Object: You can object to our processing of your data

To exercise these rights, please contact our Data Protection Officer at [email protected]

We store your data securely in the European Union. We implement appropriate technical and organizational measures to protect your personal information.

We use cookies for:

• Essential website functionality
• Authentication
• Analytics (anonymized)

You can control cookie preferences through your browser settings.

We use trusted third-party services for:

• Payment processing
• Analytics
• Email communication

Our service integrates with Google Drive to provide enhanced functionality for managing your data. The permissions we request are necessary for features like syncing your spreadsheets and enabling real-time updates.

Here’s how we use Google Drive permissions:

• View and Manage Files: We access your Google Sheets to read, update, and synchronize data as part of our core functionality.
• Real-Time Sync: We use write permissions to ensure that changes in your Google Sheets are automatically reflected in our platform and vice versa.
• Token Storage: We securely store access tokens to maintain a persistent connection to your Google Drive.

We do not access or modify other Google Drive files outside the scope of your selected spreadsheets. All access is strictly limited to what is necessary for the service to function.

You can revoke our access to your Google Drive at any time via your Google Account settings. For more information, please contact us at [email protected].