Privacy Policy

This Privacy Policy explains how Glean Wise ("we", "us", "our") collects, uses, and protects your personal information when you use our service.

We collect the following types of information:

• Account Information: Email address and company details
• Usage Data: How you interact with our service
• Feedback Data: Customer feedback and survey responses
• Payment Information: Payment details for subscription billing

• To provide and maintain our service
• To process and analyze customer feedback
• To process subscription payments
• To communicate service updates
• To improve our service

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request corrections to your personal data
• Right to Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can limit how we use your data
• Right to Data Portability: You can request a copy of your data in a portable format
• Right to Object: You can object to our processing of your data

To exercise these rights, please contact our Data Protection Officer at [email protected]

We store your data securely in the European Union. We implement appropriate technical and organizational measures to protect your personal information.

We use cookies for:

• Essential website functionality
• Authentication
• Analytics (anonymized)

You can control cookie preferences through your browser settings.

We use trusted third-party services for:

• Payment processing
• Analytics
• Email communication

Our service integrates with Google Drive in read-only mode to display your spreadsheet data. We request minimal permissions necessary to provide this functionality.

Here's how we use Google Drive permissions:

• View Files: We only read your Google Sheets data to display it in our platform. We cannot modify or write to your files.
• Limited Scope: Access is strictly limited to the specific spreadsheets you choose to share.
• No Data Storage: We do not store your spreadsheet data or access tokens on our servers.

We do not access other Google Drive files, and we cannot modify any of your data. Your spreadsheets remain completely under your control.

You can revoke our read access to your Google Drive at any time by deleting the portal or the sheet in your portal settings. For more information, please contact us at info [at] gleanwise.com.

We strictly prohibit the use of our service for any illegal or inappropriate content. The following content is strictly forbidden:

• Adult or pornographic content
• Content promoting illegal activities or crime
• Drug-related content
• Content that infringes on intellectual property rights
• Content promoting hate speech or discrimination
• Malware, viruses, or harmful code
• Personal data of individuals without consent

Enforcement: If we discover any prohibited content, we will:

• Immediately terminate the offending portal(s)
• Permanently suspend the associated account
• Report illegal activities to relevant authorities
• Cooperate fully with law enforcement investigations

We reserve the right to determine what constitutes prohibited content and to take action without prior notice.